SAANJH Helpline Mobile Numbers:
+91-94177-00198, 00298, 00398
Email:-projectsaanjh@gmail.com
1. Saanjh project is an institutionalized set up of management of 27 Community
Police Resource Centres (District Saanjh Kendras), 114 Community Policing
Suvidha Centres (Sub Division Saanjh Kendras) and 363 Police Station
Outreach Centres (Police Station Saanjh Kendras) in the State.
2. A Community Affairs Division shall be headed by an ADGP at the Police
Headquarters alongwith IGP, DIG & AIG under him who shall supervise,
monitor, evaluate and look after administrative & office work concerning the
functioning of the Saanjh Kendras across the State. District Community Police
Officers (SPs/DSPs) shall be the supervisory officers at District level.
3. To give a distinct identity to the Saanjh Kendras, all Centres have uniformly
designed building with standardized furniture, furnishing and layout.
4. All Saanjh Kendras are registered as autonomous Registered Societies under
the Societies Registration Act, 1860.
5. Every Saanjh Kendra shall be run by a Police-Public Committee comprising
of Police Officers, Ex-officio members representing Government
Departments such as Health, Education, Women and child welfare etc. at
the district and sub divisional level and representatives from amongst
Principals of Colleges, Professionals, Civil Society and Non Governmental
Organizations.
6. A State wide IT platform with centralized server at Police Headquarters
linked to every Saanjh Kendra shall enable centralized data uploading and
access providing citizens with copies of FlRs, untraced reports, no objection
certificates, etc., at a click of a button, in a time bound frame. Every Saanjh
Kendra shall provide all services to be delivered by the Police Department as
enshrined in the Right to Service Act within prescribed time limits to the
people from a single window. The citizen from any part of the State shall be
able to approach the nearest Saanjh Kendra for obtaining
information/services from any Police Station in the state including remote
locations.
7. Saanjh Kendras shall be platforms for partnership of the Community with the
Police in planning and implementing locally relevant Community Oriented
Projects. The community including Saanjh Committee members and coopted
experts such as Lawyers, Psychologists and Counsellors shall be
engaged in panels for resolving disputes pertaining to women, children,
senior citizens, Non Resident Indians and other domestic and social conflicts
such as tenant landlord dispute, rash driving ,underage driving, public
nuisance etc, which affect the quality of life in the neighbourhood.
8. Saanjh Centres shall also serve as information Centres for access to
specialized services such as Legal Aid, Victim Relief Centres, Women
Shelters and Non Governmental Organisations working for empowerment
of disadvantaged sections of society.
9. Community members involved in public dealing at the Saanjh Kendras as
well as Police Officials have been trained regarding concept of Community
Policing. Training shall be a continuous process in ensuring that requisite soft
skills and management skills are developed in the participants of the Saanjh
Project for its successful implementation.
10. Saanjh Kendras at the Sub Divisional level and police station level shall
enable every citizen to approach these centres for majority of interactions of
the citizen with the Police, where trained staff shall interact with the citizen at
the front end while the Police Station shall provide services at the back end.
11. All recurring costs including outsourcing of Saanjh Kendras are being made
by levying facilitation charges as per the government notification. Now these
Saanjh Kendras are running as self sustaining modules in the State of
Punjab.